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Monday, July 25, 2011

IS Technical Services Specialist - DWD - Madison, Wis.


Workforce Development, Department of
IS Technical Services Specialist
Deadline to Apply: August 1, 2011.
The Department of Workforce Development/Administrative Services Division is currently seeking applicants for an IS Technical Services Specialist for the Bureau of Information Technology. This full time position is located in downtown Madison at the GEF 1 building.
SalarySalary is between $25.763/hr. and $42.509/hr. depending upon qualifications. A six-month probationary period may be required.
Contact: Robin Stoikes, HR Specialist - Senior, 608-267-7862RobinL.Stoikes@dwd.wisconsin.gov
Job Duties: This position provides advanced level Windows Operating systems support, including hardware support, client/server application support, and project management in the Technical Services Section of DWD BITS. Responsibilities include: research, evaluation, project planning, software and hardware configuration, capacity planning, implementation and on-going support for operating systems, such as Windows 2003/2008 Server, client/server software, internet software, AD domain management, and other related software, such as performance management and virus protection software (on Windows servers).
Special Notes: Because of the nature of the position, a background check will be conducted on final candidates prior to selection for the position.
Knowledge of: server administration - especially Windows Intel-based servers; server software tuning concepts; applications architecture design concepts; Windows Server software installation and maintenance processes; information systems concepts, principles, practices, and techniques; software development environments including test, development, training, and production; systems implementation issues and methods; system monitoring and maintenance techniques; and various resources for researching new and emerging technologies and determining applicability to project requirements.
Effective oral and written communication skills. Group presentation skills. Skills in identifying and investigating system development/enhancement and performance issues. Organizational and time management skills.
Ability to: analyze and troubleshoot computer hardware and software technologies; and to participate in complex IT projects.
The preferred application method is to apply on-line. However, if you are not able to apply on-line, you may call 608.267.9163 to have these materials sent to you (for TDD call 608.267.0477). If using the DWD Request Line or TDD, please have the complete job title and Job Announcement Code (11-03661) available when you call. Please use only one method to apply.
Your responses to the questions are considered an examination and will be used to determine your eligibility for this vacancy.  Resumes are not scored and will not be accepted in lieu of exam materials.  Exam materials will be screened and those most qualified will be invited to continue in the selection process. 
Deadline to apply is August 1, 2011.
DWD is an Equal Opportunity Employer
Qualified females, minorities, persons with disabilities and veterans are encouraged to apply.
Georgina Taylor
AA/EEO Officer - Bilingual LEP Agency Liaison
Wisconsin Department of Workforce Development201 E. Washington Avenue, Room A400
Madison, WI 53707
Voice: (608) 267-4411 - TTY: 866-221-7830 - FAX: (608) 261-0707
Georgina.Taylor@DWD.Wisconsin.Gov Wisconsin is Open for Business!

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